Dispatch, routing, a driver app that keeps working when the signal drops, and billing that reconciles against what actually happened — built for non-emergency medical transportation, by people who run it.
Pilot version — not yet available for commercial sale.
Short clips of the screens your office, your drivers and your members actually use. Names and trips in them are made up.
When the driver sets off, the member gets a text with the pickup time and a live tracking link. Another as the driver gets close, and another at the door. They can see the van coming instead of ringing your office to ask where it is.
Press Auto-assign and every trip goes to a driver who can take it: the right vehicle for a wheelchair, on time for the appointment, and in an order that keeps the van moving instead of criss-crossing town. Anything it cannot place is listed with the reason.
Drop in the broker's manifest and the trips land on the board, matched to members and legs. The few that need a person are put in a review queue instead of guessed at. When the day is done, every completed trip is ready to bill with its times and proof attached.
The driver app records arrival, starts the wait timer, and captures a photo, the time and the location before a no-show can be reported. It keeps working in dead zones and sends everything when the signal comes back. Dispatch approves it with the proof in front of them.
Built by people who run NEMT every day in Memphis, for the problems that actually cost money.
Trips arrive from your brokers, land on the run board, and stay there until they are worked, billed and reconciled. Nothing lives in a spreadsheet.
Build runs, assign drivers, and watch the day move on a live map. Will-calls and unassigned trips sit on the same screen, so nobody flips between pages.
Manifests come in from the brokers you already work with, matched to members and legs, with the ones that need a human decision put in a review queue rather than guessed at.
Pickup times derived from appointment times, dwell and travel — not typed in by hand and not silently wrong when a run is rebuilt.
Give a discharge desk its own screen to book and track rides, so requests stop arriving as phone calls at four in the afternoon.
Claims built from the trip as performed — arrival, pickup, drop-off and proof — instead of from what was scheduled a week earlier.
What actually happened, by run, by driver and by broker, in a form you can put in front of a payer.
Installs to the home screen like an app, with no store and no rollout. Rural Tennessee has dead zones; the day shouldn't stop in them.
No app store and nothing to set up. It installs from the browser, opens in its own window with its own icon, and updates itself.
Dispatch, trips, runs and billing. Windows, Mac or Chromebook.
Today's route, proof at every stop, and it keeps working offline. iPhone or Android.
You will need an account to sign in — your company administrator sends you one.
Thirty minutes, on a video call, by phone, or in person around Memphis. We'll walk through a day from broker manifest to billing, and answer questions about how you run today. Pick a time that suits you and we'll confirm it personally.